Rate Change: The US Postal Service has recently raised mailing rates and made major changes in international shipping. Now ALL international shipping goes by air.
Processing Time: We often ship books the same or next day. However, there are situations where we are away from the office on ministry or other appointments for a week to 10 days. Normally allow from one to four weeks for delivery.
Donation at check out: After making your donation on "check out" you will be asked about shipping. If you are making only a donation and not purchasing books or CDs at the same time enter, "Donation, no shipping charge". If you are purchasing books at the same time, then the shipping charge will be calculated for the books only. Then do not check the no charge option.
If you have questions about donations or special projects you wish to support, call Dale Ratzlaff at 800-355-7073 or Richard Tinker at 877-349-6984.
US Media Mail: This is our default shipping method and the least expensive. Media Mail often goes nearly as fast as First Class mail but sometimes it may take up to four weeks and in some cases even longer.
US Priority Mail: This usually takes about three days for USA destinations only.
First Class Mail International: This is now the best way to ship small packages. If the pacakge weighs over four pounds it may be better to ship "Priority Mail International". Our bookstore automatically calcualtes most rates correctly. As rates change from country to country, we may have to adjust the rates from time to time. We can do this after you place your order.
E-Books: Check "no shipping charge" unless you are also ordering books that will be mailed.
Rush or Overnight: If you have a need for special handling, it would be best to call 623-572-9549.
